{"id":7419,"date":"2024-07-08T10:45:56","date_gmt":"2024-07-08T09:45:56","guid":{"rendered":"https:\/\/tomaskalabis.com\/wordpress\/?p=7419"},"modified":"2024-07-08T10:45:57","modified_gmt":"2024-07-08T09:45:57","slug":"vmware-vcenter-update-accessing-the-vami-returns-error-update-installation-in-progress-after-recovering-from-a-failed-update","status":"publish","type":"post","link":"https:\/\/tomaskalabis.com\/wordpress\/vmware-vcenter-update-accessing-the-vami-returns-error-update-installation-in-progress-after-recovering-from-a-failed-update\/","title":{"rendered":"VMware vCenter update &#8211; Accessing the VAMI returns error &#8222;Update installation in progress&#8220; after recovering from a failed update"},"content":{"rendered":"\n\n\n<p><\/p>\n<h3>VMware vCenter update &#8211; Accessing the VAMI returns error &#8222;Update installation in progress&#8220; after recovering from a failed update<\/h3>\n<p>A customer had a failed upgrade in the vcenter, so he asked me for help because after logging in to the VAMI UI after recovering from a failed update, instead of the normal Interface, &#8222;Update installation in progress&#8220; is shown:<\/p>\n<p><a href=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-7416 aligncenter\" src=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20-494x232.png\" alt=\"\" width=\"494\" height=\"232\" srcset=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20-494x232.png 494w, https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20-288x135.png 288w, https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20-768x360.png 768w, https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-11.36.20.png 1009w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><\/a><\/p>\n<p>The issue is caused post the appliance has recovered from failed update and the update state is &#8222;UP_TO_DATE&#8220; in &#8222;\/etc\/applmgmt\/appliance\/software_update_state.conf&#8220;, as in the example below:<\/p>\n<p><a href=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-9.29.18.png\"><img decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-7417 aligncenter\" src=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-9.29.18-494x146.png\" alt=\"\" width=\"494\" height=\"146\" srcset=\"https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-9.29.18-494x146.png 494w, https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-9.29.18-288x85.png 288w, https:\/\/tomaskalabis.com\/wordpress\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-08-at-9.29.18.png 563w\" sizes=\"(max-width: 494px) 100vw, 494px\" \/><\/a><\/p>\n<p>This is very strange, because the status should be &#8222;INSTALL IN PROGRESS&#8220;\u00a0<\/p>\n<p>Resolution:<\/p>\n<ul>\n<li>Login to the appliance using\u00a0ssh<\/li>\n<li>Create a backup copy of the file\u00a0<em>\/etc\/applmgmt\/appliance\/software_update_state.conf\u00a0<\/em>in a different location\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\"># cp \/etc\/applmgmt\/appliance\/software_update_state.conf \/storage\/core\/software_update_state.conf<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>Stop the VAMI service by running the command:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\"># service-control --stop applmgmt<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>Remove the file\u00a0<em>\/etc\/applmgmt\/appliance\/software_update_state.conf\u00a0<\/em>:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\"># rm -i \/etc\/applmgmt\/appliance\/software_update_state.conf<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>change into the folder\u00a0<em>\/var\/log\/vmware\/upgrade<\/em>\u00a0:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\"># cd \/var\/log\/vmware\/upgrade<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>verify that the following 3 files exist in this folder:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\">prechecks-succeeded\nexport-succeeded\nimport-succeeded<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>If these files do not exist, run the following 3 commands to create them:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\">#\u00a0touch prechecks-succeeded\n# touch export-succeeded\n# touch import-succeeded<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>confirm that the files have been created:<\/li>\n<li>\n<pre class=\"ckeditor_codeblock\"># ls -l\u00a0 \u00a0\n\n-rw-r--r-- 1 root root \u00a0 \u00a00 Mar 11 \u00a02019 prechecks-succeeded\n-rw-r--r-- 1 root root \u00a0 \u00a00 Mar 11 \u00a02019 import-succeeded\n-rw-r--r-- 1 root root \u00a0 \u00a00 Mar 11 \u00a02019 export-succeeded<\/pre>\n<\/li>\n<li>Start the VAMI service using the following command:\n<ul>\n<li>\n<pre class=\"ckeditor_codeblock\"> # service-control --start applmgmt<\/pre>\n<\/li>\n<\/ul>\n<\/li>\n<li>Login to the VAMI to validate the access<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":7010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[225],"tags":[276],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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