Commvault – Exchange DAG database backup failed at „Could not send index file“
The customer have configured a Exchange DAG database backup, but the job started failing after some minutes from start with error message: Error: Could not send the initial index file. Source: xxx-22, Process: ExDBStartBackup
We have installed a MR 11.36.41 on the all infrastructure included – Commserver, dedicated content indexing server on Windows ( only for exchange DAG + mailbox backups) 3 x Exchange Agent installed on the Exchange servers node and HyperScale X 3 node cluster.
The resolution for this issue is simple, just upgrade the MR to the 11.36.55, because in this release is fixed some issues with DAG backups. After install the 11.36.55 on Commserver, content indexing server and exchange nodes.
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