VMware VCSA 7.0 U2 – „Exception occurred in install precheck phase“ while patching

VMware VCSA 7.0 U2 – „Exception occurred in install precheck phase“ while patching

 

 

 

 

 

Patching VMware vCenter Server Appliance 7.0u2 fails with error message „Exception occurred in install precheck phase“ after click to resume the error message shows back. The logout and login back to VAMI will not help. UI works OK. 

Workaround is simple: 

  • Login to the vCSA using an SSH Client
  • enable the bash shell to VCSA – if not you got error message “Received too large SFTP packet”
  • Copy the KB_83145_PatchCleanupScript to /tmp folder on VCSA using WinSCP
  • Create backup of your VCSA, at least snapshot
  • Provide executable permissions to the script, run the command „chmod +x KB_83145_PatchCleanupScript.sh
  • Run the script using the command: „./KB_83145_PatchCleanupScript.sh
  • Go back to VAMI page and enter the root credentials

And now your VAMI is working and you can check the updates 🙂 

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